Jobs: contact center agent

Job Description The primary responsibility of a guest service Center agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest s account upon completion of their stay.You will handle all guest...

Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. Job...

Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.Job DescriptionThe primary...

Company DescriptionFounded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests.Job DescriptionThe...

Manage and supervise daily operations of the call center team. Ensure all inbound and outbound calls are handled professionally and in a timely manner. Monitor call quality, performance metrics, and KPIs (e.g., call volume, conversion rate, appointment show rate). Coordinate with Sales and Service departments to ensure smooth lead follow-up and...

Customer Support AgentJob Title: Customer Support AgentDepartment: OperationsReports to: COOLocation: MuscatEmployment Type: Full-timeRole OverviewWe are looking for a customer-focused Customer Support Agent to act as the primary point of contact for our customers. The ideal candidate is empathetic, patient, and highly skilled in both Arabic and English...

DescriptionAs Senior Reservations Agent, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.Sustainability, Wellness and...

Customer Support AgentJob Title:Customer Support AgentDepartment:OperationsReports to:COOLocation:MuscatEmployment Type:Full-timeRole OverviewWe are looking for a customer-focusedCustomer Support Agentto act as the primary point of contact for our customers. The ideal candidate is empathetic, patient, and highly skilled inboth Arabic and English...

As a Reservations Agent, you will be the first point of contact for guests looking to make room reservations. Your role involves providing excellent customer service, assisting with booking inquiries, and ensuring accurate and efficient reservation processes.Key Job Responsibilities:Assist guests in making room reservations through various communication...

DescriptionAs Senior Reservations Agent, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness.Sustainability, Wellness and...

Front Office AgentMandarin Oriental Muscat is looking for a Front Office Agent to join our Front Office team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the...

Position : Licensed Female X-Ray TechnicianLocation: Salalah, OmanJob Description and Skills Required:The X-Ray Technician will be responsible for performing diagnostic imaging procedures, preparing patients for examinations, operating imaging equipment safely, and ensuring high-quality images for accurate diagnosis. The candidate should have strong...

We are looking for a polite, organized, and patient-focused Receptionist to manage the front desk operations of our medical center. The ideal candidate will be the first point of contact for patients and play a key role in ensuring smooth daily clinic operations. Key Responsibilities: Greet patients, register details accurately, and manage appointments and...

About UsAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...

About UsAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...

About UsAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...

Mandarin Oriental Muscat is looking for a strong>PBX Agent /strong>to join ourstrong> PBX/strong> team.The PBX Operator is responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual guest needs while ensuring a complete follow up. The PBX Operator will assist our guests...

About UsAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...

About UsAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on...

Mandarin Oriental Muscat is looking for a PBX Agent to join our PBX team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.Mandarin Oriental is the award-winning owner and operator of some of...