looking for Receptionist الخوير عمان

Are you ready to embark on a dynamic career path that combines customer service excellence with IT prowess? We are seeking a dedicated individual to join our team as an IT Office / Front Desk Officer at our prestigious three-star hotel in Al Khuwair, Muscat, Oman.

Responsibilities:

Greet and assist guests with a warm and welcoming demeanor at the front desk.
Facilitate smooth check-in and check-out processes for hotel guests, ensuring their satisfaction and comfort throughout their stay.
Handle incoming calls and inquiries promptly and professionally.
Provide exceptional customer assistance and support to address guest needs and concerns effectively.
Maintain and manage the hotel's IT infrastructure, including computer equipment, Wi-Fi networks, and telephone systems.
Troubleshoot technical issues such as Wi-Fi connectivity problems, network glitches, and telephone malfunctions.
Perform routine maintenance tasks to ensure the optimal functioning of IT systems and equipment.
Collaborate with the IT team to implement solutions and upgrades to enhance the hotel's technological capabilities.
Requirements:

Previous experience in a customer-facing role, preferably in a hospitality setting.
Proficiency in IT systems, including hardware, software, and networks.
Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently.
Excellent communication and interpersonal skills.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Flexibility to work shifts, including evenings, weekends, and holidays.
Diploma or degree in IT, computer science, or a related field is preferred.
Why Join Us:

Opportunity to work in a vibrant and diverse team environment.
Career growth and development opportunities.
Chance to be part of a reputable hospitality establishment in a prime location.
If you are passionate about delivering exceptional customer service and possess the technical skills to support our IT infrastructure, we invite you to apply for the position of IT Office / Front Desk Officer. Join us in creating memorable experiences for our guests while ensuring the seamless operation of our hotel's technology systems. To apply, please submit your resume and cover letter outlining your qualifications and relevant experience. We look forward to welcoming you to our team