F&B Administrator

YOUR DAY-TO-DAY:

The F&B Administrator assists management with a variety of tasks and clerical projects. You will be responsible for running reports, scheduling, and managing policy/procedural paperwork. This position is be fit for an energetic, team player that is looking to grow within the hospitality industry.

+ Become knowledgeable in all policies, procedures, standards, specifications, guidelines and training programs for all food and beverage outlets within the Hotel.

+ Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.

+ Assist F&B Manager in carrying out restaurant marketing, advertising and promotional activities and campaigns and when applicable.

+ Work in concert with the Executive Chef and kitchen team to ensure back-of-the-house needs are being met.

+ Produce daily reports such as: ADP/Labor, Purchase Orders, Cost/Transfer Sheets and Invoices in accordance with resort policies.

+ Produce weekly reports for all outlets such as: Sales/Labor and Purchases Snapshot, updated inventory/ordering/accounting worksheets, Micro Sales, and Theoretical COS Reports.

+ Produce monthly reports such as: Theoretical COS Report, comparisons to actual COS, and monthly inventory.

+ Provide manager reminders and paperwork processing such as: performance reviews due, new hire/termed associate paperwork, appointments, messages, spreadsheets, files.

+ Assist in answering telephone calls from in-house guests and associates and guest/customer calls coming in from outside of the Hotel.

+ Place office supply orders for the entire Food & Beverage team.

WHAT WE NEED FROM YOU:

+ Must be able to communicate, read, write, and speak English effectively. Bi-lingual skills are preferred but not required.

+ High level of organization needed with the ability to multi-task and work in a fast-paced environment.

+ Make independent decisions while maintaining strong ethical standards consistent with company policy, rules and the ability to maintain confidential information.

+ Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger. Collect accurate information and resolve conflicts.

+ Must be able to thrive in a fast-paced, energetic environment that is constantly changing based on room occupancy and group business.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world. With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both. We've thoughtfully designed our spaces to encourage, support and celebrate great connections. We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection. Designed for humans not nameless guests or colleagues. Still professional but touches guests on an emotional level. Where colleagues take their initiative and use their personality because they make a crucial difference in the guest's experience. The role of every colleague at Crowne Plaza is to create memorable emotional connections and the job of every leader is to create an environment where that can happen.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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