Supervisor Areej Muscat
2 months ago
What you'll be doing
. Achieve excellent standards of customer service in the department by directing and coaching the sales team, and leading by example on the shop floor. . Analyse sales data to maximize sales on day to day basis. . Resolve customer complaints effectively, either by dealing with them personally or passing them on to the store manager. . Ensure that the standards of grooming, presentation and professional conduct are set and maintained. . Motivate team members to achieve shared goals and acknowledge team and individual successes. . Ensure all new starters are inducted into the department team. . Ensure all department staff are trained on all aspects of the department in liaison with the store manager and training department. . Monitor the stock in the department and inform the Store Manager of any depleting stocks, stock loss to take corrective action. . Ensure the department is merchandised commercially and visually as per the guidelines provided by the brand. . Maintain high standards of housekeeping with regards to the sales floor, fitting rooms and stock areas. . Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc. About You You will be Oman National You will have a minimum of high school qualification You will have 4 - 5 years' experience in Sales or Customer Service environment You will have good knowledge and experience in Beauty or Luxury Schedule: Shift:
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