Assistant Manager
3 weeks ago
Job Number: ASS
Description
- Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standards
- Communicate sales plans and targets to the Shop/Department team, monitor performance on an on-going basis, and suggest corrective actions to hierarchy when needed
- Assign routine and non-routine tasks and assist in the schedule preparation for the Sales Associates, Cashiers and Coordinators (when applicable) and ensure that activities are carried out in the most efficient manner
- Report occurring operational issues and handle customer complaints in in a timely manner, suggest solutions or escalate them as appropriate in order to ensure operational effectiveness and customer satisfaction
- Handle or assist the Shop/Department Manager in handling the maintenance of inventories and placement of product orders to ensure effective stock management and availability of products
- Motivate team members and provide them with the necessary support in terms of training and development in order to optimize sales results
- Supervise the Opening process of the shop in order to ensure that all set procedures regarding petty cash, reporting, systems, etc. are respected
- Specific for Sports Goods:
- Specific for Sports Goods:
- Specific for Sports Goods:
Qualifications
- Bachelor's Degree
- Good product knowledge and understanding of store operating procedures
- Proficiency in MS Office
- Fluency in English
- Deep product knowledge across all departments
- Specific for Sports Goods retail: Active participation in at least one sporting activity and expert knowledge of sporting events
- Skills Specific for Sports Goods retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible
- Teamwork:
- Developing and Motivating Others:
- Cultural Awareness:
- Commercial Understanding:
- Customer Focus:
- Driving and Achieving results:
- Attention to details:
Organization :
Sunglass Hut
Primary Location :
Oman-Muscat City Center
Schedule :
Full-time
Unposting Date :
Ongoing
Req ID: ASS000136
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