Monitoring & Incidents Analyst for Command Center

4 weeks ago


Muscat, Muscat, Oman TAT IT Technolgies Full time
Job Title: Monitoring & Incidents Analyst - Command Center

We have an urgent requirement for a Monitoring & Incidents Analyst to operate within the bank's 24/7 command center in Oman. The role requires experience with performance and observability tools and involves monitoring all IT assets of the bank using various tools.

Key Responsibilities:
  1. Operate and monitor all critical systems and IT assets using observability tools such as Dynatrace, Riverbed NPM, SolarWinds, and Grafana.
  2. Manage incident and problem workflows, including escalation, reporting, and resolution.
  3. Coordinate with on-site technical teams for system inspections, emergency repairs, and management to ensure 100% uptime.
  4. Conduct shift handovers, prepare daily reports, and maintain documentation.
  5. Lead crisis management activities, including incident classification, escalation, and war-room management.
  6. Collaborate with internal teams and vendors to ensure swift incident resolution.
  7. Generate monthly incident trend reports for management review.
  8. Maintain a knowledge library for operational procedures and detection techniques.
  9. Follow predefined recovery processes and ensure continuous monitoring of systems.
Required Skills and Experience:
  • Experience as an Incident or Problem Manager in IT Application Operations.
  • Proficiency with performance monitoring and observability tools such as Dynatrace, Riverbed NPM, SolarWinds, and Grafana.
  • Experience in command center operations and monitoring IT assets.
  • Ability to work in a 24/7 shift environment.
  • Strong communication, coordination, and crisis management skills.
#J-18808-Ljbffr

  • Muscat, Muscat, Oman TAT IT Technolgies Full time

    This range is provided by TAT IT Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeWe have an urgent requirement for Monitoring & Incidents Analyst for our banking client in Muscat, Oman. The candidate is required to work on shifts to perform 24x7 command center duties.Must-have...


  • Muscat, Muscat, Oman TAT IT Technolgies Full time

    We have an urgent requirement for Monitoring & Incidents Analyst for our banking client in Muscat, OmanCandidate is required to work on shift to perform 24x7 command center duties ---MustExperience as an Incident or Problem Manager in an IT Application Operations environment. ---MustExperience in performance monitoring and observability tools like Dynatrace,...


  • Muscat, Muscat, Oman beBee Careers Full time

    Job DescriptionAs a Monitoring and Incidents Analyst, you will play a crucial role in ensuring the smooth operation of our IT services. Your primary responsibility will be to operate and monitor the 24/7 Command Centre for IT services, guaranteeing uninterrupted functionality of monitoring and observability tools.Perform system inspections, emergency...


  • Muscat, Muscat, Oman beBeeMonitor Full time

    This job opening is for a highly skilled Monitoring and Incident Resolution professional.Job DescriptionWe are looking for an experienced system administrator to join our team in Muscat, Oman. The selected candidate will be responsible for managing the 24/7 command center, ensuring all IT services are operational, and monitoring critical systems.The ideal...


  • Muscat, Muscat, Oman MAITRI GLOBAL PRIVATE LIMITED Full time

    AnyVacancy1 VacancyJob DescriptionOperate and monitor the 24/7 Command Centre for IT services.Ensure uninterrupted functionality of monitoring and observability tools.Perform system inspections, emergency repairs, and incident escalation.Handover/takeover shift duties with detailed reporting.Provide inputs for incident reports and historical data...


  • Muscat, Muscat, Oman Oman Arab Bank Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Oman Arab BankTalent Acquisition Specialist - Oman Arab Bank | CIPDProvide periodic and on-demand security assessment (VAPT) to IT infrastructures, systems, applications and websites.Perform Red Team activity to systems/applications.Logs all InfoSec related...


  • Muscat, Muscat, Oman beBee Careers Full time

    Job Overview:We are seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we'd love to hear from you.Responsibilities:Install, configure, and maintain servers, networking equipment, and other hardware to ensure optimal performance and maximum uptime, facilitating...


  • Muscat, Muscat, Oman Sharp Brains Limited Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from Sharp BrainsCompany DescriptionSharp Brains, based in the UK, is a premier IT Services & Solutions Provider dedicated to meeting your business's unique needs with tailor-made solutions. We offer end-to-end IT solutions, on-demand and managed technical support, available 24/7 to...


  • Muscat, Muscat, Oman TAT IT Technolgies Full time

    Get AI-powered advice on this job and more exclusive features.We have an urgent requirement for Financial Analyst – Strong Banking experience - analyze Financials and cash flows and conduct sensitivity analysis for a bank in OmanExtensive experience in analyze Financials and cash flows (Actual and Projected), conduct sensitivity analysis is THE MUSTVery...

  • Investments Analyst

    4 weeks ago


    Muscat, Muscat, Oman Oman Investment Authority Full time

    Department: Investments and Business DevelopmentReporting To: Group Director Investments and Business DevelopmentJOB PURPOSE:The investment Analyst supports ITHCA s investment operations in Local and International investment opportunities.DIMENSIONSNo. of Reports: NilBudgetary Control: NoExternal Interface(s):ConsultantsPotential investmentsInternal...