Sales Manager

3 weeks ago

Salalah, Dhofar, Oman Abroad Work Full time
Overview

Front Office Manager — A high-end hospitality brand for modern visitors. Anantara attaches guests to genuine locations, people and stories with individual experiences and sincere friendliness, across the world's most interesting destinations. From beautiful islands and exotic beaches to cosmopolitan cities, tranquil deserts and rich forests, Anantara welcomes guests for journeys abundant in exploration.

Responsibilities
  • Oversee the daily operations of the Front Office, maintaining brand standards and maximizing the quality of products and services to achieve the highest guest satisfaction.
  • Manage the performance of the Front Office team: plan, execute and monitor training (including IT systems and guest service procedures) for all Front Office staff, and record and implement current SOPs related to Front Office operations.
  • Manage the functioning of all departmental staff, facilities, sales and expenses to ensure optimum departmental profit.
  • Drive the execution of all sales and marketing programs of the property, taking personal responsibility for upselling and ensuring the team has up-to-date knowledge of the property.
Qualifications
  • College-level education in hotel management or related field.
  • Previous experience in a Front Office management function.
  • Solid commercial/business acumen.
  • Interest in management.
  • Fluent in English and German, both spoken and written.
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