Life Guard

The Lifeguard is a support position to the Recreation Department. Responsibilities include maintaining a safe, clean pool and beach environment. This person must be customer service oriented and be able to provide hotel information as well as assist with recreation rental equipment. The Lifeguard must be able to work in high temperatures outdoors and maintain focus while supervising pool guests for safety.

General Responsibilities

• Communicate in a friendly, tactful, and professional manner with guests, suppliers, and colleagues.
• Provide information regarding the hotel's facilities and services.
• Keep your supervisor informed of matters that may affect your work, the hotel's service, or reputation.
• Maintain a clean and tidy appearance according to hotel grooming standards.
• Be flexible and open to changes in responsibilities, work area, or schedule to meet business needs.
• Be supportive, encouraging, and helpful to guests, suppliers, and colleagues.
• Ensure the environment is tidy and well-maintained.
• Be reliable and punctual.
• Ensure all hotel areas are safe and secure.
• Report any irregularities in the resort.
• Ensure colleagues adhere to hotel rules and regulations.
• Ensure colleagues' accommodation is safe and secure.
• Perform tasks assigned by your manager.
• Know your role in emergencies such as bomb threats, floods, fires, etc.
• Understand and comply with the Employee Handbook standards.
• Follow all reasonable instructions from your supervisor.
• Report incidents, accidents, and guest complaints.

Technical Expertise

• Pool cleaning and maintenance.
• Adjust signage as needed.
• Check sun beds, mattresses, and side tables for proper arrangement.
• Empty dustbins and garbage bins.
• Open and close umbrellas.
• Monitor and record pool, sea, and ambient temperatures.
• Ensure no one is inside the pool during cleaning or maintenance.
• Arrange sun beds, mattresses, and side tables.
• Clean ashtrays.
• Place and update signboards.
• Perform CPR and emergency procedures.
• Follow the opening and closing procedures for the pool.
• Activate and implement the Emergency Action Plan (EAP).
• Coordinate with EMS in emergencies.
• Assist victims out of the water and prepare for CPR if needed.
• Check airway, breathing, and circulation (ABC).
• Follow procedures for bad weather.

Qualifications and Experience

• Senior School qualification or equivalent is required.
• Minimum of 2-4 years experience as a lifeguard.
• Experience in a 5-star hotel environment is an advantage.
• CPR/Lifeguard certification is mandatory.
• Superior swimming skills for rescue operations.
• Friendly attitude and willingness to exceed guest expectations.
• Ability to work outdoors in varying weather conditions.
• Flexible schedule including afternoons, weekends, and holidays.
• Good physical stamina and strength to perform rescue and maintenance tasks.