Head Baker

We are seeking a passionate and experienced Head Baker to lead our bakery team and oversee all aspects of baking operations. The ideal candidate will have deep knowledge of baking techniques, recipe development, team leadership, and maintaining high standards of quality and consistency. This role is hands-on and requires creativity, efficiency, and a keen eye for detail.

1. Embody Shangri-La's hospitality philosophy and core values.
2. Display genuine care, politeness, and a helpful demeanor to all customers and colleagues.
3. Maintain professionalism, punctuality, and a harmonious attitude towards diverse teams.
4. Stay informed on hotel updates and guest preferences.
5. Ensure efficient kitchen operations with proper food quality, storage, sanitation, and minimal wastage.
6. Maintain effective communication across all levels.
7. Monitor employee uniforms, grooming, and conduct daily briefings.
8. Approve staff schedules for optimal coverage.
9. Support recruitment, onboarding, and ongoing training in coordination with HR.
10. Oversee third-party services like cleaning and waste management.
11. Conduct regular stock checks and ensure safe equipment use.
12. Provide performance appraisals and ensure inter-departmental cooperation.
13. Follow hygiene and sanitation procedures as directed by the Hygiene Manager.
14. Support and supervise compliance with food safety standards.
15. Promote waste reduction, recycling, and reuse per hotel and ISO standards.
16. Follow environmentally responsible practices and hotel guidelines.
17. Be cost-conscious and monitor food costs against budget.
18. Train staff on minimizing waste and control requisitions based on business forecasts.
19. Oversee Environmental Management System (EMS) procedures in kitchen operations to meet performance targets and objectives.