Restaurant Manager

4 weeks ago

Muscat, Muscat, Oman Desert Spring LLC Full time

4 days ago Be among the first 25 applicants

Reports To: Restaurant Manager / MD

Department: Operations

Job Summary:

The Restaurant Manager / Assistant Restaurant Manager supports the daily operations of the restaurant, ensuring high levels of customer satisfaction, team performance, and operational efficiency. This role acts as a leader on the floor, working closely with front and back-of-house staff to maintain service quality, enforce company policies, and meet sales and profit goals.

To be successful in this role, a Restaurant Manager / Asst. Restaurant Manager should have excellent communication and leadership skills, be able to work well under pressure, and have a strong understanding of the restaurant industry and its trends. They should also be knowledgeable about food and beverage service, have a keen eye for detail, and be able to manage multiple tasks and priorities simultaneously. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor.

Key Responsibility:

  • Training to employees, developing marketing plan and business development.
  • Developing and implementing policies and procedures to ensure efficient operation of the restaurant, including scheduling, inventory management, and quality control.
  • Managing the daily operations of the restaurant, including food preparation, service, and inventory management.
  • Maintaining high standards of customer service, ensuring that customers are satisfied with their dining experience and addressing any complaints or concerns they may have.
  • Overseeing the preparation and presentation of food and beverages, ensuring that they meet the restaurant's quality and safety standards.
  • Keeping up to date with industry trends and best practices, and implementing changes to the restaurant's operations as needed.
  • Overseeing the restaurant's financial performance, including achieving target vs budget, forecasting, and cost management.
  • Ensuring compliance with health and safety regulations and food hygiene standards.
  • Developing and implementing marketing strategies to promote the restaurant and increase customer traffic.
  • Handling customer complaints and ensuring customer satisfaction.
  • Maintaining accurate records of inventory, sales, and employee schedules.
  • Creating and maintaining a positive work environment for staff, encouraging teamwork and motivation.
  • Collaborating with the head chef to develop new menu items and specials.
  • To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
  • To accurately forecast business demands to ensure efficient staffing & food production
  • To be responsible for all accounting and billing procedures in the outlets

Qualifications:

  • 4 Years previous experience in similar role in reputed restaurant chain or international chain hotel.
  • Passion for leadership and teamwork.
  • Eye for detail to achieve operational excellence.
  • Team leadership
  • Problem-solving and decision-making
  • Time management
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
  • IndustriesHospitality

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