Restaurant Manager
7 days ago
4 days ago Be among the first 25 applicants
Reports To: Restaurant Manager / MD
Department: Operations
Job Summary:
The Restaurant Manager / Assistant Restaurant Manager supports the daily operations of the restaurant, ensuring high levels of customer satisfaction, team performance, and operational efficiency. This role acts as a leader on the floor, working closely with front and back-of-house staff to maintain service quality, enforce company policies, and meet sales and profit goals.
To be successful in this role, a Restaurant Manager / Asst. Restaurant Manager should have excellent communication and leadership skills, be able to work well under pressure, and have a strong understanding of the restaurant industry and its trends. They should also be knowledgeable about food and beverage service, have a keen eye for detail, and be able to manage multiple tasks and priorities simultaneously. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor.
Key Responsibility:
- Training to employees, developing marketing plan and business development.
- Developing and implementing policies and procedures to ensure efficient operation of the restaurant, including scheduling, inventory management, and quality control.
- Managing the daily operations of the restaurant, including food preparation, service, and inventory management.
- Maintaining high standards of customer service, ensuring that customers are satisfied with their dining experience and addressing any complaints or concerns they may have.
- Overseeing the preparation and presentation of food and beverages, ensuring that they meet the restaurant's quality and safety standards.
- Keeping up to date with industry trends and best practices, and implementing changes to the restaurant's operations as needed.
- Overseeing the restaurant's financial performance, including achieving target vs budget, forecasting, and cost management.
- Ensuring compliance with health and safety regulations and food hygiene standards.
- Developing and implementing marketing strategies to promote the restaurant and increase customer traffic.
- Handling customer complaints and ensuring customer satisfaction.
- Maintaining accurate records of inventory, sales, and employee schedules.
- Creating and maintaining a positive work environment for staff, encouraging teamwork and motivation.
- Collaborating with the head chef to develop new menu items and specials.
- To achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
- To accurately forecast business demands to ensure efficient staffing & food production
- To be responsible for all accounting and billing procedures in the outlets
Qualifications:
- 4 Years previous experience in similar role in reputed restaurant chain or international chain hotel.
- Passion for leadership and teamwork.
- Eye for detail to achieve operational excellence.
- Team leadership
- Problem-solving and decision-making
- Time management
- Seniority levelMid-Senior level
- Employment typeFull-time
- IndustriesHospitality
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