Deputy Store Manager

5 days ago


Muscat, Muscat, Oman BFL Group Full time
Deputy Store Manager / Assistant Store Manager

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Company Overview:

BFL Group is one of the world's leading off-price retailers of fashion and homeware. Headquartered in the United Arab Emirates, we serve markets across the region and Southeast Asia.

Our goal is to delight customers with exceptional pieces that excite — all at up to 80% off retail prices for designer brands. Our unique "Treasure Hunt" model ensures there is always something new to explore, desire, and discover in our stores. Customers leave with new items every visit.

Role Purpose:

We are looking to add Sales Associates to our upcoming new store in Oman. The ideal candidate will have 3-4 years of experience as a Deputy/Assistant Shop Manager in retail. Proven success in achieving sales targets and building customer relationships is essential.

Responsibilities:

  • Report directly to the Shop Manager and assist with daily store operations.
  • Report major issues during the Shop Manager's absence to ensure smooth operations.
  • Ensure proper display and packing of items by type, size, and color.
  • Report maintenance and repair needs in the outlet.
  • Ensure timely receipt and display of deliveries, controlling inventory and maintaining standards.
  • Coordinate with Merchandisers for stock management and display.
  • Deposit cash sales and prepare related reports; report discrepancies to Accounts.
  • Maintain a clean, organized stock room.
  • Inform staff about security procedures and actions required in emergencies.
  • Handle customer complaints effectively to ensure satisfaction.
  • Process merchandise returns and exchanges per company policies.
  • Order necessary supplies for the shop.
  • Ensure punctuality and report tardiness or absences to HR.
  • Schedule staff rosters to ensure proper manpower distribution.
  • Uphold the store's image by following SOPs and company policies.

Qualifications & Skills:

  • Experience as a Deputy/Assistant Shop Manager.
  • Energetic, enthusiastic, with a can-do attitude.

Referrals double your chances of interviewing at BFL Group.

Additional Opportunities in Oman:
  • Full-Time Assistant Manager for a Skin Clinic
  • Full-Time Assistant Manager for a 5-Star Hotel Spa
  • Assistant Manager HR Shared Services (Omanization Role)
  • Assistant Manager - ESG, Governance, Risk, and Compliance Services

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