Accounts Clerk

Main Duties

• The Accounts Clerk is responsible for ensuring the accurate and efficient processing of financial transactions within the hotel's finance department.
• This role involves handling accounts payable, accounts receivable, bank reconciliations, payroll support, and financial reporting.
• Ensures all files and reports are properly filed for future reference.
• Follows up on issues and queries relating to accounts payable/accounts receivable.

• Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
• Ensures all employees provide a courteous and professional service at all times.
• Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
• Maintains positive guest and colleague interactions with good working relationships.

• Understands thoroughly Hyatt International objectives in managing Account Receivables so as to provide an effective system to track Accounts Receivables.
• Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
• Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.

• Process supplier invoices, ensuring accuracy and correct approvals before payment.
• Generate and issue AR invoices to corporate clients, travel agents, and other hotel customers.
• Prepare payment vouchers and issue payments to suppliers as per agreed credit terms.
• Maintain a proper filing system for invoices, payment records, and vendor statements.
• Monitor outstanding payables and ensure payments are made on time to avoid penalties.
• Monitor outstanding receivables and follow up on payments from customers.
• Maintain an accurate aging report and prepare periodic AR reports for management.
• Participate in credit meetings to review outstanding accounts and payment status.
• Perform daily bank reconciliations and report discrepancies to management.
• Process petty cash reimbursements and ensure proper documentation of cash expenses.
• Prepare daily revenue reports, ensuring all transactions are properly recorded.
• Assist in processing employee payroll, ensuring accuracy in salary calculations and deductions.
• Support internal and external audits by providing necessary financial documents and reports.
• Checks accuracy of account allocations.
• Determines all payments due and submits the disbursement schedule to the Director of Finance/ Assistant Director of Finance for approval prior to the actual preparation of checks.
• Prepares payments and submits them, with their supports attached, for final approval and signature.
• Raises and records manual checks for urgent payments.
• Prepares monthly accruals for goods and services received but not invoiced.
• Cooperates and assists in reconciling the month-end inventory book balances to actual physical counts.

• Attends and contributes to all training sessions and meetings as required.
• Is knowledgeable in statutory legislation in taxes, employee and industrial relations.
• Exercises responsible behavior at all times and positively represents the hotel team and Hyatt International.
• Maintains strong, professional relationships with the relevant representatives from competitor hotels, business partners and other organizations.
• Reads the hotel's Employee Handbook and understands and adheres to the hotel's rules and regulations, particularly the policies and procedures relating to computer resources, fire, hygiene, health and safety.
• Ensures high standards of personal presentation and grooming.
• Responds to changes in the Accounting function as dictated by the industry, company and hotel.
• Carries out any other reasonable duties and responsibilities as assigned.

• Produces Quality Work: The ability to produce high quality work in a consistent and reliable manner, in support of Hyatt's standards and processes.
• Achieves Results: The ability to identify priorities, solve problems, produce desired results and be accountable for commitments.
• Promotes Teamwork and Collaboration: The ability to build relationships within and across functions, balance individual and team goals, respect others and value different perspectives.
• Communicates Effectively: The ability to listen actively and identify appropriate messages and delivery methods to effectively influence others.
• Shows Initiative and Resourcefulness: The ability to initiate action, make decisions, adapt, drive change, use resources efficiently and solve problems quickly, creatively and practically.
• Focuses on Customers: The ability to identify needs, shape actions and add value to relationships based on a central focus of customer satisfaction.