Senior AI Engineer

About Orki

Orki is an AI-native SaaS company on a mission to revolutionize operations for online businesses in the MENA region. We provide a powerful platform that allows businesses to deploy and orchestrate a team of specialized AI agents across their entire operation. From AI Personal Account Executives (PAEs) that supercharge sales and customer service to agents that manage marketing campaigns and back-office tasks, Orki digitizes the "dream team" for any online business.

As a Senior AI Engineer at Orki, you will be a technical leader driving the strategy and development of our platform's cognitive core. You will move beyond feature execution to take ownership of the architectural vision for our most complex AI systems. This role is for a seasoned expert who can not only build but also guide, mentor, and set the standard for technical excellence within the team. You will have the autonomy to make critical design decisions for our next-generation agents—from their reasoning and memory capabilities to their voice interfaces—and the opportunity to shape the technical direction of a product set to define the future of AI in MENA e-commerce.

• Lead the design, development, and deployment of our most advanced AI/ML systems, setting the technical vision for our agentic platform.
• Take ownership of the architecture for key AI components, including our agentic RAG systems that query large-scale relational, graph, and vector databases.
• Mentor and guide other AI engineers, conducting code reviews, and fostering a culture of innovation and technical excellence.
• Establish and enforce best practices for the entire MLOps lifecycle, ensuring our systems are scalable, reliable, and continuously improving.
• Architect and engineer sophisticated memory management systems that provide our agents with long-term, coherent contextual understanding.
• Drive the technical roadmap for our end-to-end voice agents, making key decisions on the architecture for speech recognition, synthesis, and conversational logic.
• Collaborate with cross-functional leaders (Product, Platform, Operations) to translate business requirements into a robust and scalable technical strategy.

• Extensive experience in a senior or lead AI/ML engineering role, with a proven track record of delivering complex AI systems to production.
• Deep, hands-on expertise in designing and building advanced RAG architectures with experience querying diverse database types (SQL, graph databases, vector stores).
• Proven ability to lead complex technical projects and mentor other engineers.
• Mastery of Python and modern ML frameworks (e.g., PyTorch, TensorFlow).
• Expertise in the full lifecycle of LLMs, including fine-tuning, advanced prompt engineering, and optimization techniques for low-latency inference.
• Significant experience in developing voice-based conversational AI and a deep understanding of agent memory systems.
• A strong command of MLOps principles and experience building and managing production-grade CI/CD pipelines for machine learning.
• A Bachelor's or Master's degree in Computer Science, AI, or a related technical field, or equivalent practical experience.

If you are a hands-on engineer passionate about building truly intelligent systems and this role excites you, we encourage you to apply, even if your experience doesn't perfectly match every requirement on our list. We value a builder's mindset and a passion for innovation above all else.

To Apply:

Please click the "Apply" button on this post to begin the application process.

• Ensure your resume is submitted in PDF format only. Applications with resumes in other formats may not be reviewed.
• While not mandatory, we highly recommend including a brief cover letter (as a PDF) that highlights your specific experience in building and deploying conversational AI or other relevant ML systems.

Orki is a proud equal opportunity employer. We are committed to building a diverse and inclusive team that will redefine e-commerce in the MENA region. With the support of key partners like Omantel, NVIDIA, and Huawei, we are on a rapid growth trajectory and look forward to reviewing your application.