Waitress

2 weeks ago

Salalah, Dhofar, Oman Salalah Rotana Resort and Spa - Franchised Full time
Overview

As a Waiter / Waitress, you are responsible for providing professional service to our Guests, ensuring their restaurant visit will become a memorable dining experience.

Responsibilities
  • Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
  • Greet & seat customers and serve them in a professional, discreet & personalized way
  • Acquire in-depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
  • Consistently monitor the quality of Food & Beverage being served
  • Practice good customer relations and attend to customer complaints/queries satisfactorily
  • Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
  • Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
  • Ensure minimum wastage, breakage, and spoilage
  • Actively use up-selling techniques to exceed Guest expectations and increase revenue
Qualifications
  • Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
  • Greet & seat customers and serve them in a professional, discreet & personalized way
  • Acquire in-depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
  • Consistently monitor the quality of Food & Beverage being served
  • Practice good customer relations and attend to customer complaints/queries satisfactorily
  • Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
  • Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)
  • Ensure minimum wastage, breakage, and spoilage
  • Actively use up-selling techniques to exceed Guest expectations and increase revenue

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