Store Manager

3 weeks ago


Muscat, Muscat, Oman Apparel Group Full time

Position Objective

  • Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.
  • Implement operating procedures at the store as per the company and brand standards.
  • Promote the loyalty program of the company for maximizing loyalty and repeat sales.
  • Provide feedback to the Area Manager and Operations Manager with regards to employees and products.

Key Responsibilities

  • Brief and guide the staff on achievement of the daily, weekly, and monthly sales targets.
  • Must be fashionable, well-groomed, and possess up-to-date product knowledge to ensure minimal stock loss.
  • Maintain knowledge of new products, trends, and fashion directives at all times in order to effectively respond to and anticipate customer needs.
  • Ensure minimal stock loss and manage stockrooms.
  • Implement the operating procedures at the store and ensure the brand and company's policies and procedures are adhered to by all staff at all times.
  • Apply creative techniques to achieve and exceed the store sales targets.
  • Ensure the required stock levels to maximize sales.
  • Weekly audit the store administration and resolve discrepancies if any.
  • Manage the daily roster, leave, and grievances of the retail staff.
  • Maintain the visual merchandising standards at the stores at all times as per set VM standards.
  • Promote the Club Apparel Loyalty Program of the company for repeat sales.
  • Supervise the store and provide feedback to the Area Manager with regards to the employees and products.
  • Ensure awareness and vigilance at all times of security in the store without any negligence.
  • Must be updated about the various brands of the group for suggestive selling to the customers.
  • End-to-end store operations responsibility.
  • Must be physically fit to stand for extended hours and perform heavy lifting.
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