Electrical Sales Specialist

Electrical Sales Specialist - Counter Operations

Job Snapshot

Role: Electrical Sales Specialist - Counter Operations

Location: Masqaţ, Oman

Industry: Electrical/Electronic Manufacturing

Function: Retail-Counter Sales and Cashier

Experience: Electrical sales or counter sales experience preferred

Job Type: Full-time

Position Overview

Electrical Sales Specialist - Counter Operations in Masqaţ, Oman is an Electrical/Electronic Manufacturing hiring opportunity for a technically informed sales professional experienced in customer assistance, electrical product selection, quotation preparation, invoicing, and counter transactions. Mogi I/O is seeking a candidate who can confidently support customers purchasing switchgear, cables, lighting, breakers, wiring accessories, and related electrical materials while contributing to sales targets and efficient daily operations.

Job Details

Country: Oman City: Masqaţ Industry: Electrical/Electronic Manufacturing Function: Retail-Counter Sales and Cashier Salary: 300-500 Estimated salary range based on similar jobs in the job city; please confirm the final offer with the employer. Gender: Any Candidate Nationality: Any Job Type: Full-time

Role Context

The Electrical Sales Specialist serves as a frontline commercial and technical contact for customers purchasing electrical materials. The role involves understanding customer requirements, recommending appropriate products, preparing accurate sales documentation, and coordinating with warehouse personnel to ensure orders can be fulfilled efficiently. Reliable product guidance and accurate transaction handling are essential to reducing order errors, improving customer satisfaction, and supporting repeat business. The position also contributes to revenue performance by identifying suitable products, following up on customer requirements, and maintaining strong working relationships.

Key Responsibilities

• Assist walk-in customers and understand their electrical product requirements.
• Recommend suitable switchgear, electrical cables, lighting products, wiring accessories, breakers, and related components.
• Explain product specifications, applications, availability, and relevant alternatives.
• Support customers in selecting products that match technical and commercial requirements.
• Prepare quotations accurately based on requested quantities, specifications, and approved pricing.
• Generate invoices and sales orders using the applicable billing or ERP platform.
• Process cash and credit transactions and maintain complete supporting records.
• Promote relevant products and contribute toward established sales objectives.
• Follow up on pending quotations and customer inquiries when further commercial action is required.
• Coordinate with warehouse teams to verify stock levels and organize order preparation.
• Communicate product shortages or recurring demand to appropriate internal personnel.
• Handle customer returns and exchanges in accordance with established procedures.
• Coordinate warranty requests and ensure supporting transaction information is available.
• Maintain accurate customer, quotation, invoice, and sales records.
• Build dependable relationships with regular customers and encourage repeat purchasing.
• Provide management with updates on sales activity, customer requirements, and relevant market feedback.
• Maintain an orderly sales counter and ensure customers receive prompt and professional assistance.

Ideal Profile

The preferred candidate should hold a Diploma or bachelor 's degree in Electrical Engineering and have practical knowledge of electrical materials and components. Previous experience in electrical sales, counter sales, electrical trading, or another customer-facing technical sales role is preferred. Familiarity with switchgear, cables, lighting products, circuit breakers, and wiring accessories will support effective customer recommendations. Candidates should be comfortable preparing quotations, invoices, and sales orders and processing cash or credit transactions. Familiarity with ERP and billing applications is desirable, particularly ERPNext or Tally. Good communication skills in English and Arabic are required. The position also calls for attention to detail, customer service capability, commercial awareness, and confidence when discussing electrical product options.

Skills Set

• Electrical counter sales
• Electrical product sales
• Electrical materials
• Switchgear
• Electrical cables
• Lighting systems
• Wiring accessories
• Circuit breakers
• Electrical components
• Technical product guidance
• Product selection
• Customer assistance
• Quotation preparation
• Invoice prepara