
Hostess
3 weeks ago
General Responsibility
- Communicate in a friendly, tactful and professional manner with guests, suppliers as well as colleagues.
- Able to provide information regarding the hotel's facilities & services.
- Be informed and keep your supervisor informed of all matters that may affect your work, the hotel's service or reputation.
- Always present a clean and tidy appearance in accordance with the hotel's grooming standards.
- Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs.
- Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues.
- Care about your environment and make sure it is tidy and well maintained, including linen, silverware, chinaware, and glassware.
- Conduct mise-en-place work required and ensure that the expected standard and regulations are implemented appropriately.
- Ensure, maintain and control the cleanliness, completeness and replenishments of the service station.
- Be reliable and ensure you are at work on time.
- Know your role in case of emergency such as bomb threat, flood, fire etc.
- Understand the Employee Handbook and comply with the standards it outlines.
- Carry out all professionally reasonable instruction given by your supervisor.
- Report all incidents, accidents and guest complaints in briefings.
- Actively record and share any guest preferences, likes and dislikes.
- Attend formal training held by manpower or outlet regarding Food & Beverage service quality standards and future career development.
Technical Expertise
Food & Beverages Service
- Know the menu/special promotions and assist guests with recommendations.
- Provide service to guests in accordance with service standards.
- Handle guest billing duties in accordance with policies & procedures.
- Ensure all opening and closing duties are implemented in accordance with established standards.
In Room Dining
- Provide communication to the host regarding non-available items.
- Deliver F&B to the Butler station and set up in accordance with established standards.
- Pick up dirty clearance from the butler station.
- Handle cashiering duties in accordance with policies & procedures.
Bar
- Open and close part stock inventory to ensure the items are available and well maintained.
- Follow the standard recipes.
- Monitor products/ingredients to maintain the quality at the highest level.
Banquet
- Responsible for the set up and extra mise-en-place.
- Provide service to guests in accordance with service standards.
- Store all equipment neatly and correctly in their assigned area.
- Clean & maintain all equipment regularly.
- Work and supervise casual workers up to the standard.
Qualifications
- You should ideally have a diploma/degree in hospitality with preferable previous experience in the Food & Beverage Department within a hotel.
- Minimum 2-4 years of experience.
- You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written.
- Multiple language ability is considered an additional advantage (Arabic desirable).
- Knowledge & competencies.
-
Customer Service Hostess
7 days ago
Salalah, Dhofar, Oman Alila Hinu Bay Full timeBanquet Services SpecialistWe are seeking an experienced hostess to join our Banquet team. The ideal candidate will have a strong understanding of event planning, food preparation, and presentation.Main ResponsibilitiesSet up and manage extra mise-en-place, ensuring high standards.Provide exceptional service to guests, adhering to our high standards.Store...
-
Hostess - Hotel Experience
7 days ago
Salalah, Dhofar, Oman Alila Hinu Bay Full timeFood & Beverages Service ExpertiseWe require a skilled hostess to deliver exceptional service to our guests. The ideal candidate will have extensive experience in the Food & Beverage industry and a strong understanding of menu offerings and promotions.Main ResponsibilitiesKnow our menu and special promotions, making informed recommendations to guests.Provide...
-
Hostess
3 weeks ago
Salalah, Dhofar, Oman Hyatt Full timeGeneral ResponsibilityCommunicate in a friendly, tactful and professional manner with guests, suppliers, and colleagues.Able to provide information regarding the hotel's facilities & services.Be informed and keep your supervisor informed of all matters that may affect your work, the hotel's service, or reputation.Always present a clean and tidy appearance in...
-
Hostess
2 weeks ago
Salalah, Dhofar, Oman Alila Hotels Full timeOrganization - Alila Hinu BaySummaryGeneral ResponsibilityCommunicate in a friendly, tactful and professional manner with guests, suppliers as well as colleagues.Able to provide information regarding the hotel's facilities & services.Be informed and keep your supervisor informed of all matters that may affect your work, the hotel's service or...