Full Time Spa Manager for a 5 Star Hotel Spa in Oman
1 week ago
Minimum experience required: over 1 year.
Salary: Negotiable based on skills and experience
Location: Muscat, OM
Start date: Immediately
Overview
We are looking for a highly motivated and experienced Spa Manager to oversee the daily operations of our spa facility. The ideal candidate will be responsible for ensuring exceptional customer service, managing staff, maintaining high standards of cleanliness and safety, and driving business growth through innovative service offerings and marketing strategies.
Responsibilities
- Oversee daily spa operations and ensure smooth workflow
- Hire, train, and manage spa staff
- Maintain high standards of cleanliness and safety
- Develop and implement marketing strategies
- Manage inventory and order supplies
- Monitor customer satisfaction and handle complaints
- Create staff schedules and manage payroll
- Ensure compliance with health and safety regulations
- Analyze financial reports and manage budgets
- Introduce new services based on market trends
Requirements
- Proven experience as a Spa Manager or similar role
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Knowledge of spa services and wellness trends
- Experience with budgeting and financial reporting
- Familiarity with spa management software
- Understanding of health and safety regulations
- Ability to work flexible hours, including weekends
- High school diploma or equivalent; degree in hospitality or wellness is a plus
- Detail-oriented and highly organized
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