Bilingual Tech Support Specialist

منذ 3 أيام

Muscat, Muscat Governorate, عُمان Digital Mall دوام كامل ‏١٣٬٠٠٠ ر.ع.‏ - ‏٢٠٬٠٠٠ ر.ع.‏ عقد

Digital Mall is seeking a Customer Service Specialist to join its growing team in Oman. You will troubleshoot technical issues for customers of our online marketplace and ecommerce platform, answering inquiries via phone, email, and chat.

The role requires a minimum of 1 year in technical support or customer service, strong problem-solving skills, and the ability to explain technical concepts to non-technical users in English and Arabic. A positive, proactive attitude is essential for success.