ALTERNANCE - IT Infrastructure project management officer H/F - Septembre 2025
3 weeks ago
CHANEL, founded by Gabrielle "Coco" Chanel in 1910, is a renowned French luxury house known for its timeless elegance and innovative designs. It has significantly influenced fashion with the classic CHANEL suit and the little black dress, and excels in watches, fine jewelry and fragrance and beauty products.
CHANEL TECH invests in providing luxury products and experiences to clients, and advanced technologies to enhance employee and partner productivity.
Global Infrastructure Services (GIS) designs and delivers infrastructure services to Chanel entities, ensuring seamless governance and efficient service delivery. GIS Business Partners act as "proxy CTOs" for Divisions and Corporate, overseeing infrastructure-related projects such as setting up new business services and implementing new technologies. Project managers ensure the successful delivery of these projects.
The IT Infrastructure Project Management Officer (PMO) reports directly to the Infrastructure Business Partner and plays a key role in managing the Infrastructure Project Managers Team and their activities. The main mission is to coordinate with the GIS Project Manager Team and provide a comprehensive view of project activities.
There are four main types of projects:
Digital and Retail: Implementing infrastructures for digital applications and new services in boutiques.
Enterprise Core Processes: Supporting backbone processes like ERP, Finance, HR, and Legal.
Data and Innovation: Managing data and implementing innovative solutions like Artificial Intelligence.
Also, IT for IT projects (e.g., set up of new Network services, Infrastructure renewal, etc.) are becoming increasingly complex, requiring more transversal coordination from Project Managers. The PMO helps improve the maturity and quality of Project Management activities and communicates about these activities.
YOUR IMPACT AT CHANEL
Animation of the GIS Project Managers communityParticipate and drive the weekly meetings with Project Managers to share updates about their activities. Plan ad hoc presentations with GIS Service Line Owners to share about services and improve awareness.
Participate to the qualification of new projects
In coordination with theInfrastructure Business Partners
, understanding of the business and functional requirements and stakeholders that aim to launch a new project. Evaluation of GIS services offered and of the teams involved to deliver and support the project roadmap.Continuously improve the Project Management best practices
Participation in the identification and oversee the improvements in the project management processes and tools (e.g., new Project Manager onboarding tool, project plan, project documentation, reports to be shared with different audiences, etc.).Keep up to date the Project Portfolio and the follow up of activity KPIs
Be responsible of the update of the Project Portfolio and the related KPIs (e.g., number of new projects, number of closed projects, Go Live dates, etc.). Reports preparation and presentation during internal meetings to share major information about project management activity.Contribute to the capacity planning definition and the follow up the Project Managers activities
Validate, with each project manager, the charge for each project and update the capacity planning to follow up activities and suggest the allocation of the appropriate resources to new incoming projects.Contribute to follow up the budget of the department
Help the Business Partners in the administrative tasks (e.g. purchase order preparation and follow up). Follow up of the budget: forecast vs actuals. Be sure that each Project Manager declares the time spent on the appropriate tool.WHAT YOU WILL BRING
General requirements
Student of a master's degree in engineering, computer science or economics.Ideally with an initial work experience
Bilingual French/English written and spoken.
Business Acumen
Ability to build relationships with stakeholders.Understanding of the organizations' goals and objectives.
Multicultural and multifunctional leadership
Ability to develop and use collaborative relationships to facilitate the accomplishment of goals.Results oriented, and demonstrate a "can-do" attitude – adaptability, flexibility, and resourcefulness.
Experience working effectively in a team-oriented, collaborative environment.
Communication abilities
Written and oral communication to clearly explain around activities and related KPIsTechnical abilities
Understanding of project management principles.Understanding of IT Infrastructure technologies and services.
Experience on Microsoft Office (Power Point, Excel, Word)
At CHANEL, we are committed to creating an inclusive culture that fosters personal fulfilment and development while contributing to collective performance. We believe that the uniqueness of each individual contributes to the diversity, complementarity and effectiveness of our teams. We strongly encourage you to apply, as we attach great importance to the experience and potential you could bring to the House of CHANEL.
Apprenticeship to be filled in September 2025Based in Neuilly-sur-Seine
Exceptional creation and client experience
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