Current jobs related to Outlet Manager - Muscat, Muscat - Shangri-La Group

  • Assistant Outlet Manager

    4 weeks ago

    Muscat, Muscat, Oman Shangri-La Group Full time

    Shangri-La Barr Al Jissah Muscat , Sultanate of OmanNestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La's Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises...

  • Deputy Store Manager

    2 weeks ago

    Muscat, Muscat, Oman BFL Group Full time

    Company Overview:BFL Group is one of the world's leading off-price retailer of fashion and homeware. With headquarters based in United Arab Emirates, we serve over markets across the region and Southeast Asia.Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite – all at up to 80% off the original retail...

  • Dynamic Retail Operations Manager

    2 weeks ago

    Muscat, Muscat, Oman beBeedeputy Full time 65,000 - 85,000

    Job TitleA dynamic and results-driven Deputy Store Manager to support the smooth operation of our retail outlet.Key Responsibilities:

  • Dining Operations Manager

    2 weeks ago

    Muscat, Muscat, Oman beBeeCuisine Full time 5,000 - 7,000

    Job Title: Dining Operations ManagerThe ideal candidate will oversee the daily operations of an Arabic-themed dining outlet, ensuring exceptional guest service, operational efficiency, and profitability.This role requires a strong understanding of Arabic cuisine, culture, and hospitality standards to create an authentic and memorable dining experience for...

  • Seasonal Assistant Manager

    3 weeks ago

    Muscat, Muscat, Oman Shangri-La Group Full time

    Seasonal Assistant Manager - Moroccan ConceptJoin us for the Seasonal Assistant Manager - Moroccan Concept role at Shangri-La Group.Location: Shangri-La Barr Al Jissah Muscat, Sultanate of OmanNestled between rugged mountains and the pristine waters of the Sea of Oman, Shangri-La's Barr Al Jissah Resort and Spa spans 124 acres of stunning scenery. It...

  • Seasonal Assistant Manager

    2 weeks ago

    Muscat, Muscat, Oman Shangri-La Group Full time

    Shangri-La Barr Al Jissah Muscat , Sultanate of OmanNestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La's Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises...

  • Hospitality Operations Manager

    20 hours ago

    Muscat, Muscat, Oman beBeeSupervisor Full time 30,000 - 45,000

    Experience the fusion of hospitality and responsibility in a vibrant world.We are part of a global network, with over 45 brands and 5,500 hotels worldwide.We empower our team members to grow and develop, creating a positive impact for customers, colleagues, and the planet.Collaborate with Kitchen, Stewarding, and restaurant staff to ensure seamless...

  • Pool Bar Manager

    2 weeks ago

    Muscat, Muscat, Oman Shangri-La Group Full time

    Shangri-La Barr Al Jissah Muscat , Sultanate of OmanNestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La's Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises...

  • F&B Service Manager

    1 day ago

    Muscat, Muscat, Oman beBeeService Full time 40,000 - 60,000

    Job Title:F&B Service Manager">Key Responsibilities:Food and Beverage Operations:Manage daily F&B operations across all outlets, ensuring smooth service and guest satisfactionSupervise and support F&B team members, ensuring consistent performance, grooming, and service deliveryHandle guest feedback, inquiries, and complaints professionally and...

  • Culinary and F&B Operations Manager

    6 days ago

    Muscat, Muscat, Oman Dhiaffa - National Omani Hospitality Company LLC - Full time

    Company DescriptionDhiaffa is the National Omani Hospitality Company, headquartered in Muscat, and a subsidiary of OMRAN. Specializing in luxury hotels and resorts, Dhiaffa manages prestigious brands including Marriott, IHG, Barceló, and Alila. The company also operates Omran's hotels such as Atana and Atana Stay and focuses on developing additional...

Outlet Manager

4 weeks ago

Muscat, Muscat, Oman Shangri-La Group Full time
Shangri-La Barr Al Jissah Muscat , Sultanate of Oman

Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La's Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas.

Job Purpose

The Outlet Manager is responsible for the daily operations of the assigned F&B outlet. This includes delivering outstanding guest service, managing staff, achieving financial goals, and ensuring consistent quality in service and product delivery in line with brand standards.

Key Responsibilities
  • Daily Operations:
  • Supervise the day-to-day activities of the outlet, ensuring smooth operations.
  • Monitor the quality of service and food/beverage presentation.
  • Ensure cleanliness, hygiene, and ambiance meet required standards.
  • Guest Experience:
  • Greeting and engage with guests to ensure satisfaction.
  • Handle complaints and resolve issues promptly and professionally.
  • Ensure guest preferences and feedback are recorded and used to personalize future visits.
  • Team Management:
  • Train, coach, and supervise service staff to maintain high performance.
  • Schedule staff based on forecasted volume to optimize labor cost and service efficiency.
  • Conduct regular briefings and team meetings.
  • Financial Performance:
  • Monitor outlet revenue, costs, and profitability.
  • Control inventory, manage ordering, and minimize wastage.
  • Upsell food and beverage items to increase average check value.
  • Compliance & Standards:
  • Ensure compliance with all health and safety regulations.
  • Maintain proper grooming, service, and operational standards.
  • Conduct regular audits and spot checks to ensure SOPs are followed.
  • Coordination & Reporting:
  • Collaborate with the kitchen, bar, and other departments to ensure excellent service.
  • Prepare daily reports on sales, customer feedback, and operations.
  • Participate in promotions, marketing, and event planning for the outlet.

Qualifications
  • Minimum 2–4 years of experience in a supervisory or managerial role in F&B.
  • Strong knowledge of restaurant or bar operations.
  • Familiarity with POS systems and inventory management software.
#J-18808-Ljbffr