Hospitality Specialist

2 weeks ago

Ad Dakhiliyah, Oman beBee Careers Full time

We are seeking a highly skilled Front Office Agent to join our team. As a key member of the front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and collaborating with colleagues to deliver seamless experiences.

Main Accountabilities:
  • Guest Interaction: Engage with guests, listen to their needs, and provide solutions to exceed their expectations.
  • Front Office Management: Oversee front desk operations, including checking guests in and out, handling guest inquiries, and maintaining accurate records.
  • Team Support: Offer support to colleagues and management to ensure smooth operations and achieve shared goals.
Requirements:
  • Service Excellence: Demonstrate a commitment to delivering exceptional customer service, with a focus on quality and consistency.
  • Communication: Possess excellent verbal and written communication skills, with the ability to communicate effectively with diverse stakeholders.
  • Problem-Solving: Remain calm and composed when dealing with challenging situations, using sound judgment and problem-solving skills to resolve issues efficiently.

If you are passionate about delivering exceptional customer experiences and possess the required skills and qualifications, we encourage you to apply for this exciting opportunity.

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