Server Ambassador

16 hours ago


Muscat, Muscat, Oman Mandarin Oriental Hotel Group Limited Full time
Company Overview
Mandarin Oriental Hotel Group Limited is a renowned luxury hotel chain with a prime beachfront location in Muscat. We offer 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool.

Job Summary
We are seeking a skilled Server to provide exceptional service to our guests. The successful candidate will be responsible for handling special requests, maintaining a clean and organized workstation, and ensuring that all business activities comply with the general law, rules, regulations, and other requirements.

Key Responsibilities
* Maintain a clean and presentable uniform, demonstrating professional appearance and hygiene standards.
* Complete mise en place shift to shift and during service for efficient service delivery.
* Have full knowledge of the menu and wine list to respond to guest requests satisfactorily.
* Greet guests and establish rapport to ensure satisfaction.
* Keep the restaurant clean and in appropriate order at all times.
* Assist and prepare all VIP amenities in compliance with our Legendary Quality Standards.
* Perform service steps to ensure guest satisfaction and compliance with our Legendary Quality Standards.
* Present all dishes according to hotel standards and food & beverage specifications.
* Deliver service in a friendly, courteous, and efficient manner according to hotel standards and guest requirements.

Benefits
* Competitive salary
* Opportunities for career growth and development
* Collaborative and dynamic work environment

Requirements
* Strong communication and interpersonal skills
* Ability to work effectively in a fast-paced environment
* Familiarity with luxury hospitality industry
* High school diploma or equivalent required

What We Offer
* A chance to work with a world-class luxury hotel brand
* Opportunities for professional growth and development
* A competitive salary and benefits package