Head of Operational and Financial Risk Management

1 day ago


Muscat, Muscat, Oman beBee Careers Full time

Role Statement

The Head of Operational and Fraud Risk Management is responsible for leading the operational and fraud risk management unit in a bank. The role entails maintaining a comprehensive risk management framework to minimize operational risks.

Key Objectives

Operational Risk Management:
  • Maintain and monitor an effective Operational Risk Management (ORM) framework with Key Risk Indicators (KRIs) across the institution.
  • Analyze trends and implement preventive measures to drive reduction in recurring operational risk events.
  • Ensure critical functions maintain updated and tested Business Continuity Plans (BCPs) to mitigate potential disruptions.
  • Conduct regular risk awareness sessions and improve risk culture through positive feedback from surveys.
Fraud Detection and Prevention:
  • Detect and prevent fraud by implementing proactive measures and advanced detection tools.
  • Measure and report the number of fraud cases detected and the monetary value of fraud incidents prevented.
  • Achieve sustained reduction in fraud incidents by enhancing controls and awareness programs.
Investigation Efficiency:
  • Average Investigation Time: Measure the time taken to complete fraud investigations.
  • Investigation Closure Rate: Track the percentage of investigations successfully closed within a defined timeframe.
  • Accuracy of Investigations: Measure the percentage of investigations resulting in confirmed fraud cases.
Risk Management:
  • Conduct regular operational and fraud risk assessments to ensure comprehensive coverage of all critical areas.
  • Implement recommended risk mitigation measures and track their effectiveness.
  • Maintain compliance with regulatory requirements related to operational and fraud risk management.
Team Performance and Development:
  • Develop the operational and fraud risk team through regular training and professional development opportunities.
  • Monitor team satisfaction and engagement through feedback and implement initiatives to enhance performance.
  • Conduct periodic performance evaluations to ensure team members meet established standards and goals.
Reporting and Documentation:
  • Submit timely, accurate investigation and risk reports to management and relevant authorities.
  • Maintain accurate records and documentation for operational and fraud risk management activities.
  • Monitor report quality to ensure clarity, consistency, and alignment with stakeholder expectations.
Stakeholder Engagement:
  • Internal Stakeholder Satisfaction: Measure satisfaction levels of internal stakeholders. Collaborate with stakeholders to strengthen the risk management framework.
  • Foster successful partnerships with external stakeholders, including regulatory bodies and law enforcement agencies.
Continuous Improvement:
  • Adopt industry best practices in operational and fraud risk management.
  • Introduce innovative tools and methodologies to enhance fraud detection and prevention capabilities.
  • Drive continuous improvement initiatives to strengthen operational and fraud risk management processes.
Financial Impact:
  • Quantify cost savings achieved through effective fraud prevention measures.
  • Monitor and enhance Return on Investment (ROI) for operational and fraud risk management initiatives.


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