
Hospitality Beverage Professional
6 days ago
This position plays a key role in ensuring that our guests receive exceptional service and experience. As a Beverage Operations Specialist, you will be responsible for managing the daily operations of our bar area, including leading and communicating with colleagues, achieving service and product delivery standards, and providing services for guests.
Key Responsibilities:- General:
- Comply with all company policies and standard operating procedures.
- Support all learning and development activities.
- Safeguard stored information and not divulge personal data unless authorized.
- Adhere to hotel policies regarding internet use and personal conduct.
- Maintain a zero tolerance towards harassment or discrimination.
- Departmental:
- Support the company's philosophy and culture to ensure Guest Satisfaction.
- Follow the production sequence of all beverage products and bar service.
- Set up and operate a bar station/section.
- Provide services for guests, including order taking and promoting offerings.
- Recommend and prepare wine and cocktail choices for guests.
- Coordinate the service of food and beverage efficiently.
- Report and follow up on maintenance issues affecting service delivery.
- Respond proactively to guest queries with effective communication.
- Perform all duties related to restaurant opening/closing checklists.
- Conduct daily, weekly, and monthly inventory.
- Manage cash float and cashiering duties.
- Maintain and order all store requisitions and stock rotation.
Requirements: The ideal candidate will have excellent communication skills and be able to multitask with ease. Experience in a similar role is desirable.
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