Centre Operations Specialist

Education Centre ManagerWe are seeking a seasoned professional to manage the day-to-day operations of our education centre. The successful candidate will be responsible for overseeing business functions and ensuring high standards of service.Main Responsibilities:Operational Management: Oversee all aspects of centre operations, including finance, HR, and...

Key QualificationsBachelor's degree; medical background preferred.Minimum 2+ years' experience in a call centre or customer service environment, with exposure to TPA, hospitals, or medical centers a plus.Ability to legally work in the country of operations.Proficiency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation skills.

Job OverviewWe are seeking a dynamic and results-driven professional to lead and oversee operations at our education centre. The successful candidate will be responsible for driving student admissions, achieving revenue targets, and ensuring an exceptional student experience.

A successful Community Sales Manager is responsible for the smooth running of our centre. They motivate their team to create a great working environment ensuring customer satisfaction and retention. A typical day starts with an informal team meeting to plan tasks and prepare the team for the day. The Community Sales Manager welcomes new customers and assists...

Main ResponsibilitiesThe successful candidate will be responsible for:Performing 24x7 command centre duties, ensuring monitoring tools are operational without interruption.Monitoring critical systems, handling service requests, and managing escalations and reporting.Coordinating with onsite technical teams for system inspections, emergency repairs, and...

Centre Operations ManagementThe successful candidate will manage the day-to-day operations of our education centre, ensuring efficiency and a high standard of service. This includes supervising and motivating support staff, providing guidance and support to prospective and current students, and building and maintaining relationships with university partners...

Key ResponsibilitiesThis role involves interacting with customers via phone, responding to their inquiries and resolving their issues. The ideal candidate should possess excellent communication skills, both verbal and written, and be able to work effectively in a team environment.Main Accountabilities:To answer incoming calls from customers, respond to their...

Job SummaryThe role of the Command Centre Monitoring & Incidents Analyst is to ensure the smooth operation of IT services using relevant tools. This position involves working as part of a team responsible for the operation of the command centre, including shift work.

Job Title: IT Operations SpecialistThe role of the IT Operations Specialist involves ensuring the smooth operation of all IT systems and services. This includes monitoring performance, identifying and resolving issues, and implementing process improvements. The successful candidate will have a strong understanding of IT service management principles and...

Job SummaryWe are seeking a highly skilled and experienced Call Centre Agent to join our team. The successful candidate will be responsible for handling customer inquiries, resolving customer issues, and maintaining accurate records of customer interactions.Main Duties:To answer incoming calls from customers, respond to their inquiries and resolve their...