IT System Operations Manager

1 day ago


Muscat, Muscat, Oman beBee Careers Full time
Key Responsibilities
  1. Operate and monitor IT systems, including performance monitoring and observability tools (e.g., Dynatrace, Grafana).
  2. Perform system inspections, emergency repairs, and incident escalation to prevent or minimize service disruptions.
  3. Ensure compliance with Risk Management and Audit standards by implementing controls and procedures to mitigate potential risks.
  4. Collaborate with IT teams and vendors during incident resolution, providing inputs for incident reports and historical data logs.

In this role, you will also have the opportunity to lead crisis management calls and maintain war-room coordination, ensuring effective response and resolution of critical incidents.



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