Growth Opportunities Leader

7 hours ago


Muscat, Muscat, Oman G-NIUS Full time

G-NIUS is seeking a Growth Opportunities Leader to drive initiatives that improve customer satisfaction and foster long-term brand loyalty. This role requires a strong understanding of customer behavior and market trends.

Job Description

You will be responsible for developing and executing innovative customer loyalty strategies that enhance engagement and business growth. You will work closely with the CVM team to enhance personalization and optimize customer engagement.

Responsibilities

  1. Develop and implement loyalty and retention programs that meet business objectives.
  2. Use customer data insights to create targeted incentives, rewards, and personalized experiences.
  3. Collaborate with cross-functional teams to design customer-centric products and services.
  4. Monitor customer retention metrics, program participation, and ROI to measure effectiveness.

Requirements

  • Education: Bachelor's degree in a relevant discipline.
  • Experience: Minimum 8 years of relevant experience, with at least 3 years in a managerial role.
  • Technical Skills: Expertise in automation, database management, and data-driven decision-making.
  • Leadership Abilities: Strong skills in conflict resolution, leading change, fostering development, and inspiring teams.
  • Behavioural Traits: Achievement-driven, decisive, and customer-focused.


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