Residential Assistant

The Hostess role is a key position within our hotel team, responsible for ensuring seamless check-in and check-out processes, handling guest inquiries, and maintaining the overall cleanliness and organization of the hotel lobby area.

• Front Desk Operations: Manage the day-to-day activities of the front desk, including checking in and checking out guests, handling guest inquiries, and resolving any issues that may arise.
• Guest Services: Provide exceptional customer service to our guests, responding promptly to their needs and ensuring their stay is enjoyable and memorable.
• Lobby Maintenance: Maintain the overall cleanliness and organization of the hotel lobby area, including restocking amenities and supplies as needed.

To succeed in this role, you will need to possess excellent communication and organizational skills, with a strong focus on customer satisfaction. A diploma or degree in hospitality or a related field is preferred, along with at least 2-4 years of experience in a similar position.