Customer Experience Specialist

6 days ago


Muscat, Muscat, Oman beBee Careers Full time
Job Summary:

We are looking for a Customer Experience Specialist to join our team. The successful candidate will be responsible for assisting in customer service and administrative support, managing and organizing files and documents, and providing assistance with projects and day-to-day tasks.

The ideal candidate will have good verbal and written communication skills, organization and responsibility, and basic knowledge of computer tools.

Responsibilities:
  • Customer Service and Support
    • Respond to guest inquiries and resolve issues in a timely manner
    • Assist with administrative tasks such as data entry and filing
  • File and Document Management
    • Organize and maintain accurate records and files
    • Ensure compliance with company policies and procedures
  • Project Coordination
    • Support with project coordination and implementation
    • Communicate effectively with team members and stakeholders
    Benefits:
    • Transportation allowance
    • Meal allowance
    • Medical assistance
    • Continuous training and growth opportunities


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