IT Leader

Are you a highly skilled and motivated IT professional looking for a new challenge? We have an exciting opportunity for an Executive with extensive experience in managing IT systems to join our team.

• This is a leadership position that requires a strong technical background, excellent communication skills, and the ability to motivate and direct a team of IT professionals.
• You will be responsible for planning, implementing, and maintaining the overall IT strategy, ensuring seamless integration with other departments and smooth operation of all systems.

• To lead the IT department in delivering high-quality services, exceeding customer expectations and contributing to business growth.
• To develop and maintain comprehensive Department Operations Manuals, detailing policies, procedures, work processes, and performance standards within the division.
• To ensure timely upgrades to the Property Management System and maintenance of up-to-date software licenses.
• To provide technical assistance to hotel management to minimize overhead expenses and maximize productivity.

• To deliver exceptional service to internal customers and visitors, ensuring a courteous and professional experience at all times.
• To handle guest and employee inquiries efficiently, reporting any issues or complaints while providing prompt follow-up.
• To maintain positive relationships with guests and colleagues through effective communication and teamwork.

• To establish procedures for data backup and recovery in IS systems, ensuring minimal downtime and maximum availability.
• To coordinate timely repairs and returns to service for faulty systems or equipment.
• To set up emergency procedures to maintain system operation in case of failure.

• To assist in recruiting and selecting IS employees using a competency-based approach.
• To develop skills and abilities of IS employees through training, coaching, and mentoring.

• Previous IT management experience preferably in the hotel, leisure, and/or service sector.
• Experience with Microsoft systems and hotel applications.
• Excellent organizational and interpersonal skills.
• Current technical skills and knowledge of technology.
• General understanding of IT infrastructure trends and technologies.

We offer a competitive salary package, excellent benefits, and opportunities for career growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please apply today.