Software Development Expert

2 days ago

Muscat, Muscat, Oman beBeeEngineering Full time 50,000 - 80,000

About the Role

Canonical is a leading provider of open-source software and operating systems for global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT.

The company operates with 1200+ colleagues across over 80 countries, with few office-based roles. Teams meet two to four times yearly in person to align on strategy and execution.

We are hiring a Jira Software Engineer to oversee the Atlassian stack at Canonical, including administration, configuration, automation, and integration responsibilities within the Commercial Systems team.

This role involves:

  • Managing the entire Atlassian Cloud ecosystem
  • Designing and implementing processes and automation in Jira
  • Integrating Jira with the data warehouse
  • Creating analytical dashboards to inform stakeholders' decisions
  • Developing learning resources that scale
  • Collaborating with engineering, operations, and support teams globally
  • Taking ownership of critical escalations and resolving them timely

Key Responsibilities

• Design, document, and implement integrations between Jira and other business systems.

• Develop and maintain Jira plugins, gadgets, and APIs.

• Collaborate with cross-functional teams to deliver project objectives.

• Identify and implement process improvements.

• Troubleshoot complex technical issues and provide resolution strategies.

Requirements

• Exceptional academic track record from high school and university.

• Experience with Atlassian Jira and its ecosystem as an administrator.

• Strong understanding of common Jira usage patterns for various departments.

• Experience as a software developer in Python.

• Professional written and spoken English.

• Excellent interpersonal skills, curiosity, flexibility, and accountability.

• Ability to collaborate remotely with diverse team members and stakeholders.

• Willingness to continuously learn and adapt to new technologies.

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