Manager of Product Innovation

1 day ago


Muscat, Muscat, Oman Ahli Bank Full time
Job Description
  1. Develop and enhance SME banking products and propositions to meet customer needs and market trends.
  2. Drive customer-led solutions, ensuring a strong value proposition and competitive product offerings.
  3. Oversee the product lifecycle, including launching, monitoring, and upgrading products.
  4. Support sales teams in achieving SME banking growth targets through effective product positioning.
  5. Maintain effective collaboration with relevant business units to maximize sales opportunities.
  6. Analyze SME market trends, competitor offerings, and customer behavior to identify business opportunities.
  7. Work with insurance partners and external stakeholders to enhance product value.
  8. Conduct training programs for branch staff and sales teams to enhance their SME product knowledge.
  9. Champion the delivery of seamless and trusted customer service to enhance retention and loyalty.
  10. Define and improve SME product features and related processes to optimize customer experience.
  11. Monitor marketing performance and suggest strategies for differentiation from competitors.
  12. Drive continuous process improvement through innovative, automated, and digital solutions as required.
  13. Ensure adherence to the bank's policies, regulatory requirements, and industry standards in all operational activities.
  14. Continually update oneself through knowledge acquisition, on-the-job training, or project involvement; advocate and support others to do the same.


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