
Retail Business Manager
1 day ago
About the Role
This is an exciting opportunity for a seasoned retail professional to join our team as the Head of Retail. In this role, you will be responsible for developing and implementing the sales strategy, managing the retail operations, and leading the retail sales team.
Key Responsibilities:
- Sales Performance Management:
- Develop and implement strategies to meet sales performance targets.
- Monitor activities and performance of every counter on a daily basis by monitoring the revenue, cars on road, RPU/ARPD, Utilization & other relevant parameters.
- Team Development:
- Lead, mentor, and develop the sales managers including sales and marketing team.
- Foster a high-performance culture through effective management and continuous feedback.
- Business Development:
- Identify and pursue new business opportunities, including expansion into new locations, channels and continued growth among existing clients for retail sales and leases.
Client Relationship Management:
- Build and maintain strong relationships with existing clients to enhance their current spend and drive customer loyalty.
Performance Metrics:
- Achievement of revenue and sales volume targets.
- Customer satisfaction and retention rates.
About You
The ideal candidate should meet the following criteria:
- Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred.
- Experience: Minimum of 7 years in retail management, preferably in the car rental or automotive sector, with at least 3 years in a leadership role.
- Strong strategic thinking and analytical skills.
- Excellent leadership and team management abilities.
- Proven track record in sales performance and client relationship management.
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