Dining Experience Leader

1 day ago


Muscat, Muscat, Oman beBee Careers Full time
Upscale Server Opportunity

We require a candidate with a Bachelor's degree in Hotel Management or Arts. Nationality-wise, we welcome Arab nationals, European nationals, CIS nationals, and Filipino candidates. Female applicants are encouraged to apply. Benefits include accommodation and transportation.

Duties and Responsibilities
  • Provide exceptional service by anticipating guests' needs and personalizing the dining experience.
  • Presentation of menus is crucial to engage guests and ensure their satisfaction.
  • Efficiently manage multiple tables while maintaining attention to detail and delivering timely service during peak hours.
  • Collaborate with the kitchen team for seamless communication regarding menu changes and special requests.
  • Handle guest complaints professionally and tactfully, striving for quick resolutions to uphold the restaurant's reputation.
  • Process orders and payments accurately using the restaurant's point-of-sale system, ensuring transparency and accuracy.
Requirements
  • 1-3 years of experience in upscale dining or fine dining establishments, demonstrating familiarity with high-end service protocols.
  • Minimum high school diploma, with a preference for candidates holding a degree in hospitality or restaurant management.
  • Proficiency in multiple languages, especially English, is highly desirable.
  • Exceptional communication skills, including the ability to convey information clearly and effectively to guests and team members.
  • A polished appearance and professional demeanor are essential in representing the restaurant's upscale brand.
  • Ability to stand for extended periods and carry heavy trays, reflecting the physical demands of the role.
  • Cultural awareness and sensitivity to cater to a diverse clientele, enhancing guest relations and comfort.
  • A proactive attitude and willingness to learn about the menu and wine selections.


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