Help Desk Technician

Job Overview:

We are seeking a highly skilled and experienced Technical Support Specialist to join our team. In this role, you will be responsible for providing IT support to staff, performing routine administrative activities, and ensuring the accessibility of IT functions.

Key Responsibilities:

• Technical Support:

  • Provide prompt support to staff for IT-related requirements
  • Assist staff in overcoming daily IT technical issues
  • Maintain system inventory and software library
  • Set up new users' accounts, computers, smartphones, and access cards
  • Implement Windows and other software installations as per operational requirements

• Administrative Activities:

  • Perform routine administrative tasks required of an IT professional
  • Support the unit in completing tasks accurately on a daily basis
  • Foster a culture of team spirit, cooperation, and continuous self-development within the unit

Requirements:

• Education:

  • Bachelor's degree in Information Technology, Information Systems, or equivalent

• Experience:

  • At least [insert number] years of experience in IT support

What We Offer:

• Competitive Salary:

  • A salary package that is competitive with industry standards

• Opportunities for Growth:

  • Opportunities for career growth and professional development

• Collaborative Work Environment:

  • A collaborative and supportive work environment

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.