Guest Services Coordinator

Role OverviewThe Customer Care Specialist will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable. This involves handling all aspects of the front desk operations, including check-in/check-out, room assignments, and resolving any guest-related issues.

Do you enjoy working in a fast-paced environment and delivering exceptional customer service? Are you proficient in using computerized Front Office systems such as Opera PMS?We are seeking a skilled and dedicated Front Desk Agent to join our team. As a Front Desk Agent, you will play a critical role in ensuring that our guests have an exceptional stay with...

About the Role:We are seeking a highly organized and detail-oriented individual to fill the position of Guest Services Representative. The successful candidate will be responsible for assisting in customer service and administrative support, managing and organizing files and documents, and providing assistance with projects and day-to-day tasks.The ideal...

Guest Services CoordinatorWe are looking for an organized and efficient individual to join our guest services team. As a coordinator, you will be responsible for supporting various activities related to room operations and guest services.This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a...

Job Description:We are seeking a motivated individual for an entry-level position in Rooms & Guest Services Operations. This opportunity is ideal for those eager to learn and develop their skills.Key Responsibilities:Assist in administrative and operational activities, ensuring accurate account set-ups for each guest according to their requirements.Manage...

Guest Relations AgentMandarin Oriental Muscat is seeking a skilled professional to join its Guest Relations team.This role involves creating memorable experiences for guests, ensuring exceptional service standards, and building strong relationships with them.Deliver personalized service that exceeds guest expectationsManage front office operations, including...

Reception and Guest ServicesIn this role, you will be responsible for providing exceptional guest services, including checking-in guests, processing transactions, and resolving issues. You will also be required to maintain accurate records, manage front desk operations, and work collaboratively with colleagues to ensure seamless guest experiences.Key...

Guest Services AssociateWe are seeking a highly motivated Guest Services Associate to join our front desk team. In this role, you will be responsible for delivering exceptional guest experiences, resolving issues, and promoting hotel services.Key Responsibilities:Provide exceptional customer service to all guests, consistently meeting or exceeding their...

Job Title: Help Desk RepresentativeThis is an exciting opportunity to join our dynamic team as a Help Desk Representative. As a key member of our support team, you will be responsible for responding to customer inquiries and resolving issues in a professional and timely manner.You will work closely with our guests to understand their needs and provide...

Guest Services Associate Job DescriptionThis role involves working closely with guests to understand their needs and preferences, and providing personalized support to ensure a memorable experience.The successful candidate will also take initiative to add a personalized touch to the guest's stay, promoting hotel facilities and services where possible.