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1 day ago
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software.
We are looking for a Cloud Support Engineer to join our team and deliver an outstanding technical support experience on the full cloud technical stack.
As a Cloud Support Engineer, you will apply your knowledge of Linux virtualization using Libvirt/KVM, containers and Kubernetes along with your knowledge of TCP/IP networking to support customized solutions for our customers.
You will be the technical authority and demonstrate your experience with popular open source software such as PostgreSQL, Corosync/Pacemaker, MongoDB, MySQL and Apache.
The role requires regular communication with the customer team about ongoing issues.
- Bachelor's degree in Computer Science or related technical field.
- Experience with open source development or scripting.
- Professional experience with OpenStack is a strong plus.
- Professional experience with Kubernetes and/or Ceph.
- Fluency in English.
- Excellent communication skills and extensive experience in customer-facing positions.
- High motivation, ability to multi-task and follow-up reliably on commitments.
- Experience with or willingness to learn new technologies, including LXD, Snaps, MAAS, Juju and Ubuntu.
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