
Front Desk Professional
13 hours ago
Job Overview
We are seeking a highly skilled and customer-focused individual to join our team as a Front Desk Professional. This role is crucial in ensuring that our guests have a memorable experience with us, from the moment they arrive through to their departure.
Key Responsibilities:
- Greet and check-in guests, respond to requests, and settle accounts while providing exceptional service
- Take initiative to add a personalized experience for each guest
- Promote hotel facilities and enhance a guest's stay through up-selling
Requirements
- A service-focused personality is essential for success in this role
- Prior experience working with an Opera or related system is a must
- Fluency in English is required, with additional languages a significant advantage
Benefits
- Employee benefit card offering discounted rates at Accor worldwide
- Access to learning programs through our Academies
- Opportunities to develop your talent and grow within your property and across the world
- The ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
About Us
We are an inclusive company, committed to attracting, recruiting, and promoting diverse talent. Our aim is to create a work environment where everyone can thrive and reach their full potential.
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