Team Lead

24 hours ago


Muscat, Muscat, Oman AL NABA SERVICES LLC Full time
Job Description

This is a key leadership role that requires a high level of expertise and experience in managing soft services operations. The successful candidate will be responsible for developing and implementing strategic plans to improve operational efficiency and reduce costs.

Main Responsibilities:
  • Develop and implement service standards and procedures to optimize operational efficiency and meet client expectations.
  • Monitor and evaluate service performance through regular inspections and customer feedback to identify areas for improvement.
  • Manage and train a team of soft services staff to ensure they are equipped with the necessary skills and knowledge to perform their duties effectively.
  • Collaborate with other departments and stakeholders to coordinate service delivery and resolve any issues or complaints.
  • Ensure compliance with health and safety regulations and industry standards to maintain a safe and clean environment for all occupants.
Requirements:
  • Bachelor's degree in facility management, hospitality, or a related field.
  • Minimum of 08-10 years of experience in managing soft services, preferably in a similar industry.
  • Professional certifications in facility management or related areas.
  • Strong knowledge of health and safety regulations and industry standards.
  • Excellent leadership and team management skills.
  • Exceptional communication and interpersonal skills to effectively interact with clients, staff, and stakeholders.
  • Proven ability to develop and implement service standards and procedures.
  • Analytical and problem-solving skills to identify and address operational issues.
  • Proficiency in relevant software applications and technology for service management.
  • Flexibility and adaptability to handle changing priorities and meet tight deadlines.
  • GCC Experience is Must.
  • GCC Driving License.


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