Associate Linux Support Engineer

1 day ago

Muscat, Muscat, Oman beBee Careers Full time

Technical Support Engineer Job Overview

About the Role:

We are seeking an experienced Technical Support Engineer to join our team. As a key member of our technical support group, you will be responsible for providing exceptional technical support to our customers and internal teams.

Responsibilities:
  • Provide timely and effective technical support via various communication channels (phone, email, web)
  • Analyze complex technical issues and provide expert-level resolutions
  • Maintain accurate documentation of customer interactions and technical notes
  • Collaborate with cross-functional teams to resolve technical issues and improve processes
Requirements:
  • Bachelor's degree in Computer Science or related field
  • Proven experience in technical support or related role
  • Strong understanding of Linux and open-source technologies
  • Excellent problem-solving and analytical skills
  • Effective written and verbal communication skills

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