
Cloud Solutions Leader
6 days ago
This is an opportunity to lead a team of field engineers, helping customers understand and implement open source solutions in public clouds and their own data centers. The team works across the entire spectrum of cloud offerings, from virtualization and private cloud to Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms, and more.
We believe that engineering managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team's direction, focus, and delivery.
The role of a Cloud Field Engineering Manager
The Field Engineering team is our team of cloud solutions architects, working directly with our customers, designing private and public cloud solutions fitting their workload needs. Managers and team members also take part in presales conversations to provide technical advice during the sales process.
A Cloud Field Engineering Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help achieve quarterly goals.
Key Responsibilities:
- Lead and develop a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services.
- Solve customer problems by promoting our technologies and being a trusted advisor.
- Work remotely in a single major time zone.
- Coach, mentor, and offer career development feedback.
- Identify and measure team health indicators.
- Implement disciplined engineering processes.
- Represent your team and product to stakeholders, partners, and customers.
- Develop and evangelize great engineering and organizational practices.
- Plan and manage progress on agreed goals and projects.
- Knowledge of cloud computing concepts and technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.
- Practical knowledge of Linux and networking.
- Experience in technical presales.
- You are a dynamic person who loves to jump into new projects and interact with people.
- Excellent verbal and written communication skills in English.
- Passion and a track record of developing and growing people.
- Experience in leading, coaching, and mentoring engineers.
- Organized and able to ensure your team delivers timely, high-quality results.
- Second language - Spanish or French preferred.
- Python knowledge.
- Experience collaborating with external partners.
- Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps.
- Distributed work environment with twice-yearly team sprints in person.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review.
- Recognition rewards.
- Annual holiday leave.
- Maternity and paternity leave.
- Employee Assistance Programme.
- Opportunity to travel to new locations to meet colleagues from your team and others.
- Priority Pass for travel and travel upgrades for long-haul company events.
We are a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT, and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
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