Strategic Client Manager

1 day ago


Muscat, Muscat, Oman beBee Careers Full time
Key Account Lead

A Key Account Lead is a vital role that requires building long-lasting relationships with clients. This position oversees a portfolio of strategic clients, developing new business opportunities, and identifying areas for improvement.

Responsibilities:
  • Operational:
  • Manage key accounts that are top revenue-generating or strategic business clients requiring VIP support.
  • Serve as the lead point of contact for all customer account management matters.
  • Build strong client relationships and develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors.
  • Ensure timely delivery of solutions according to client needs and objectives.
  • Forecast and track key account metrics.
  • Prepare reports on key account status and at-risk clients.
  • Clearly communicate progress to internal and external stakeholders.
People Management:
  • Ensure tasks are understood by team members and performed responsibly and diligently.
  • Liaise with management and other line managers for efficient department operations.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, Communications, or related field.
  • 5+ years of experience in the commercial field or 9 years for diploma holders.
  • Proven work experience in a customer interface department.
  • Ability to communicate, present, and influence stakeholders at all levels.
  • Strong verbal and written communication skills in Arabic and English.


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