Spa Operations Manager

1 day ago

Muscat, Muscat, Oman beBee Careers Full time
Spa Director Role Summary

This is a leadership position that oversees the spa and recreational facilities, ensuring exceptional guest experiences and efficient operations. The Spa Director will lead and manage a team of professionals in spa therapy, fitness training, and recreation attendants.

Key Responsibilities:
  1. The Spa Director will develop and implement strategies to enhance guest satisfaction and revenue through innovative wellness programs and services.
  2. They will monitor and maintain the cleanliness and organization of spa and recreational facilities, ensuring a safe and welcoming environment for guests.
  3. The Director will collaborate with the marketing team to promote spa packages, wellness programs, and fitness classes, highlighting their unique value proposition.
  4. Responsibilities include overseeing spa reservations, appointment scheduling, and guest inquiries, as well as ensuring the availability of spa and wellness amenities and products.
  5. The Spa Director will maintain accurate records of spa bookings, attendance, and revenues, providing valuable insights for business growth.
  6. Regular training for spa and recreation teams will be conducted to enhance their skills and knowledge, staying up-to-date with industry best practices.
  7. The Director will monitor guest feedback and address concerns to improve service quality, fostering a culture of excellence and customer satisfaction.

Benefits and Requirements
  • A competitive salary package is offered to attract and retain top talent in the industry.
  • The ideal candidate will have experience in spa management, leadership, and team development, with a strong background in hospitality and customer service.
  • Familiarity with health and safety protocols, environmental conservation, and compliance with industry regulations is essential.

About This Opportunity

This role offers a unique chance to join a dynamic team and contribute to the success of a leading resort or hotel. As Spa Director, you will be responsible for creating an exceptional guest experience, driving business growth, and shaping the future of our spa and recreational facilities.

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