Banking Specialist

Job Overview

The National Bank of Oman is seeking a highly skilled Banking Specialist to join our team. As a key member, you will be responsible for providing exceptional customer service, ensuring timely delivery of banking products and services, and driving sales growth.

Main Responsibilities

• Provide an efficient, friendly, professional, and quality service to branch customers based on their needs.
• Advise customers on investment opportunities, guiding customers through various banking products based on the customer needs; thereby achieving the set cross-sell ratio for each customer.
• Ensure compliance with internal controls, policies & regulations.
• Along with the branch operations staff, facilitate a professional and timely delivery of the bank's products and services to the customers.
• Measure customer attrition; implement customer retention strategies to maximize customer loyalty.

Qualifications

We are looking for candidates with a Bachelor's Degree and at least 1 year of sales experience. You should possess excellent communication skills, good knowledge of basic computer skills, team orientation, and good reporting skills. Knowledge of Arabic and English languages is a must.