Microsoft Dynamics 365 Expert

We are seeking a skilled Dynamics 365 CE Technical Architect to join our team. The successful candidate will be responsible for implementing various modules of Dynamics CRM, working closely with client teams and business stakeholders.

The ideal candidate will have strong technical and functional knowledge of Microsoft Dynamics CRM and Power Platform stack, covering a wide spectrum of industries and sectors. They will also have excellent understanding of Dataverse, including customizations and development of Business Data Models for different solutions.

• Organise, execute, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders, business analysts and consulting team;
• Interface effectively with other members of the consulting team to arrive at best in class solution, and provide a sustainable and scalable solution architecture and application to meet client's requirements;
• Deliver high quality business and software solutions & services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/ customizations;
• Ensure completeness in meeting business requirements and take accountability for project deliverables including and not limited to project documentation, solution design, performance, reliability, testing features etc;

• A University graduate with relevant degree within a computing or business discipline;
• Microsoft Dynamics CRM Certifications (2016, D365) & Power Platform Certifications are desirable;
• Strong technical & functional knowledge and understanding of Microsoft Dynamics CRM and Power Platform stack covering a wide spectrum of industries and sectors;
• Minimum 10+ years of relevant and proven end to end implementation experience in Dynamics CRM configuration, customization, standard or customized workflows, dashboards, forms, views, integration, custom plugin development, report development;
• Strong and proven experience in developing solutions that involve Power Platform (including Power Apps like Canvas, Model driven, Power Automate, Power BI, Power Pages, etc.)
• Detailed knowledge and understanding of all areas within Customer Engagement including Sales, Marketing, Customer Service & Field Services;
• Good understanding of Dataverse including customisations and development of Business Data Models for different solutions etc.;
• Good understand of Microsoft Dynamics CRM Accelerators, industry templates and add-ons
• Proven track record of leading technical team and successfully delivering a number of solutions for medium/ large customers, preferably across a number of business verticals (e.g. healthcare, finance, insurance etc.);
• Proven ability to develop a clear understanding of clients' needs and the ability to incorporate them into a solution following effective design approach;
• Experience of consultancy roles in software delivery;
• Experience in a delivery-orientated IT environment using waterfall, agile and DevOps methodologies;
• Adept at business requirement analysis, solution design, development, system verification and deployment strategies;
• Ability to see the bigger picture and suggest solutions both within and outside the current implementation;
• Experience in creation of demos, supporting pre-sales activities is an advantage;
• Business process mapping, Fit Gap analysis, work package estimation, work breakdown structure, modelling and documentation experience;
• Excellent understanding of Dynamics CRM DB Schema and Business Data Model including the customisation and development of Business Data Models for different solutions;
• Broad understanding of software development lifecycle, development management, release management, data migrations, cut-over planning and hyper care support;
• Strong knowledge of Azure DevOps & CI/CD pipelines;
• Knowledge and understanding of .NET framework including extensive experience writing ASP.NET and C# code (not just limited to plugins/custom workflows) is a plus;
• Additional Technical Skills: PCF Component development, TypeScript, Unit Testing of TypeScript/JavaScript, Unit Testing of .Net Plugins, Core technical skills, i.e. use of git for source control.