
Front Desk Ambassador
1 day ago
Customer Service Professional
">We are seeking a skilled Customer Service Professional to join our team as a Front Desk Agent. In this role, you will be responsible for providing exceptional customer service to our guests, handling their needs with a smile, and making sure they have an unforgettable experience at our hotel.
Key Responsibilities:
- Deliver outstanding customer service to every guest, responding to their queries and resolving issues promptly and professionally.
- Greet guests warmly, offer assistance, and make them feel welcome and valued.
- Manage cash transactions, process payments, and maintain accuracy in financial records.
- Monitor and maintain the reception area, ensuring it is clean, tidy, and welcoming.
- Stay informed about hotel services, promotions, and events to share valuable insights with guests.
- Operate the Front Office system efficiently, processing bookings, checking guests in and out, and maintaining accurate records.
- Foster positive relationships with colleagues, contributing to a collaborative and supportive work environment.
- Upsell hotel services, maximizing room revenue and promoting the hotel's loyalty program.
- Address guest complaints and concerns, taking prompt action to resolve issues and prevent recurrence.
- Develop strong communication skills, listening actively to guests and responding thoughtfully.
Benefits:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A chance to work with a talented team and make a real difference in our guests' lives.
-
Front Desk Operations Leader
1 day ago
Muscat, Muscat, Oman beBee Careers Full timeFront Office Supervisor JobWe are seeking a detail-oriented and customer-focused individual to join our team as a Front Office Supervisor. This role involves supervising and leading the front desk team, providing guidance, training, and support.Daily Responsibilities:Supervise and lead the front desk team to ensure seamless operations.Oversee daily front...
-
Front Desk Agent
1 day ago
Muscat, Muscat, Oman beBee Careers Full timeJoin us as a Front Desk Agent and become an ambassador for our brand, delivering exceptional customer service and ensuring every guest has a memorable stay.Responsibilities and QualificationsKey Tasks:Provide warm and friendly greetings to guests, responding to their queries and addressing their needs promptlyMaintain accurate records and update hotel...
-
Front Desk Associate
1 day ago
Muscat, Muscat, Oman beBee Careers Full timeJob Title: Front Desk AssociateDescription:We are seeking a highly skilled and dedicated individual to join our team as a Front Desk Associate. This role requires exceptional communication skills, attention to detail, and a strong commitment to providing excellent customer service.The ideal candidate will be responsible for greeting guests, responding to...
-
Front Desk Coordinator
1 day ago
Muscat, Muscat, Oman beBee Careers Full timeFront Desk Coordinator">As a Front Desk Coordinator, you will play a vital role in ensuring the smooth operation of our front desk area. Your primary responsibility will be to provide exceptional customer service to our guests, responding promptly and professionally to their inquiries and needs.">The key duties of this role include:">">Providing personalized...
-
Front Desk Team Member
1 day ago
Muscat, Muscat, Oman beBee Careers Full timeFront Desk Representative PositionWe are seeking an organized and detail-oriented individual to join our front desk team as a representative.The ideal candidate will provide exceptional service to our guests, ensuring that they feel welcome and supported throughout their stay.
-
Front Desk Associate
1 day ago
Muscat, Muscat, Oman beBee Careers Full timeFront Desk AssociateKey ResponsibilitiesWe are seeking a highly motivated Front Desk Associate to join our team. As a vital part of our front office operations, you will be responsible for providing exceptional guest service, managing reservations, and maintaining a positive and productive work environment.Main TasksProcess all reservation requests, changes,...
-
Front Desk Associate
1 week ago
Muscat, Muscat, Oman beBee Careers Full timeThe Hotel Reservation Coordinator plays a critical role in ensuring smooth operation of the front desk and reservation systems.Responsibilities:Coordinate with front desk staff to manage room inventory and ensure accurate forecastingProcess all reservation requests, changes, and cancellations in a timely and efficient mannerCommunicate with guests to confirm...
-
Front Desk Agent
1 day ago
Muscat, Muscat, Oman beBee Careers Full timeFront Desk AgentWe are seeking a highly skilled Front Desk Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.Key Responsibilities:Deliver prompt, courteous, and efficient service to all guests, ensuring they have an exceptional experience throughout their...
-
Customer Service Ambassador
1 day ago
Muscat, Muscat, Oman beBee Careers Full timeCustomer Service AmbassadorWe are seeking a Customer Service Ambassador to join our team. In this role, you will be the face of our organization, interacting with guests and providing exceptional service. You will be responsible for greeting guests, answering questions, and resolving issues in a professional and courteous manner.Key responsibilities...
-
Front Desk Coordinator
22 hours ago
Muscat, Muscat, Oman beBee Careers Full timeWe are looking for a Front Desk Supervisor to join our team. This is an exciting opportunity for a motivated individual to take on new challenges and develop their skills.Job Description:Setting up Accurate Accounts: Our Front Desk Supervisor will be responsible for setting up accurate accounts for each guest upon check-in, including separate room, tax, and...