
Credit Controller
1 week ago
Major Duties and Responsibilities
Billing & Collections
- Manage invoicing and collections for:
- Rental of residential and commercial properties
- Community service charges
- Sold property payments
- Any future revenue streams as assigned
- Ensure accurate and timely issuance of invoices and receipts.
- Follow up daily with the Finance Department regarding receivables and perform daily reconciliations.
- Monitor weekly credit lists to track client adherence to agreed payment plans.
- Ensure payments are received within agreed terms and raise refund requests where overpayments occur.
- Follow up with banks on financed property payments.
Debt Management & Recovery
- Regularly review and follow up on debt collections and arrears.
- Prepare and issue letters of demand in line with credit control policies.
- Support legal proceedings where required.
- Negotiate fair repayment plans with customers facing financial difficulties.
- Maintain detailed records of collection activities and customer communications.
Reporting & Analysis
- Prepare and share monthly collection dashboards and progress updates.
- Provide stakeholders with accurate and timely responses to account inquiries.
- Prepare basic financial statements for customers when required.
- Manage departmental cost control measures effectively.
Stakeholder Engagement & Administration
- Build and maintain strong client relationships to foster trust and cooperation.
- Perform credit administration functions, including generating progress billings, reminders, and monitoring outstanding sums.
- Prepare all relevant documentation as per Credit Control requirements.
- Archive and maintain collection and credit-related records in an organized manner.
Targets & Compliance
- Achieve agreed collection targets.
- Ensure compliance with Muscat Bay's credit control policies and procedures.
- Undertake any additional duties assigned by management.
Qualifications
- Bachelor's Degree in Finance, Accountancy, Banking, Business Studies, Administration, Management or equivalent.
Knowledge & Experience
- 4 years of working experience in Credit Administration or Control in Property Development Industry is a MUST.
- Good command in written and spoken, English and Arabic.
- Computer literate and proficiency in Microsoft Office, and Finance systems.
- Enthusiastic, passionate, discipline and meticulous.
- Responsible, independent, positive working attitude and able to work in team.
- Able to work with minimum supervision.
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