
3PL Manger
2 weeks ago
Muscat, Muscat, Oman
TM DONE تم دن
Full time
80,000 - 120,000 per year
Summary:
The 3PL Manager is responsible for overseeing and optimizing the logistics operations by effectively managing the third-party logistics (3PL) providers. In this role, you will be the primary point of contact for the 3PL providers, ensuring efficiency, availability and reliable services that support the company's fast-paced food delivery operations. You will work closely with cross-functional teams to enhance the visibility and performance of the logistics with a focus on delivering an excellent customer experience.
Responsibilities:
- Develop and implement strategies to optimize the logistics and ensure operations excellence.
- Negotiate and manage contracts with 3PL providers to ensure efficient and reliable service delivery that meets the platform's stringent service-level agreements.
- Monitor and analyze the KPIs related to delivery times, order fulfillment, and customer satisfaction to track the performance of the 3PL providers and identify areas for improvement.
- Collaborate with cross-functional teams to align logistics strategies with the platform's overall business objectives and customer experience goals.
- Ensure compliance with relevant food safety regulations, industry standards, and the platform's own policies related to logistics and supply chain management.
- Provide regular reports and updates to senior management on the performance and status of the 3PL operations.
Qualifications:
- Bachelor's degree in Logistics, Supply Chain Management, Food Science, or a related field.
- Minimum 5-7 years of experience in logistics, resource Allocation or supply chain management
- Proficient in data analysis and performance management, with the ability to interpret and act on KPIs.
- Excellent communication, negotiation, and problem-solving skills to work effectively with 3PL providers and cross-functional teams.
- Ability to work in a fast-paced, deadline-driven environment and make decisions quickly.
- Knowledge of logistics technologies and software solutions, including route optimization and inventory management systems.