assistant manager- outlet

1 week ago

Salalah, Dhofar, Oman Alila Hinu Bay Full time

Summary

We are looking for an Assistant F&B Outlet Manager who shares a passion for excellence and who infuses enthusiasm into their daily activities. This position has the opportunity to shape the guest experience by providing exceptional knowledge and service.

General Mission

  • To be committed and dedicate time, effort and attention to offering a food product, which in quality and presentation reflects the vision and brand personality of the hotel
  • To supervise and coordinate all business activities in Buzz
  • To consistently monitor F&B cost in Buzz and Room Service and recommend pro-active action to enhance the profitability of both outlets.

LEADERSHIP

  • Build teamwork and enhance the team's commitment to their work and the hotel.
  • Delegate appropriate responsibility to others based on their ability whilst ensuring they have sufficient authority and resources.
  • Achieve a record of success in recruiting, interviewing and hiring people.("Getting the right person in the right job")
  • Communicate the vision and brand personality to the team and ensure it is integrated in the department's business practices.
  • Actively and successfully train people for current assignments and future growth.
  • Set and communicate high performance standards.
  • Recognize outstanding individual performance in the department and deal with substandard performance fairly, immediately and constructively.
  • Ensure all employees under your supervision are scheduled in accordance with business needs.

Budgeting and Finance

  • Prepare the annual business plan for the department.
  • Monitor the department's budget and proactively implement corrective action where necessary.
  • Control cost whilst ensuring guests get value for money.

Communication

  • Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.
  • Conduct regular briefings and ensure follow-up.

Other

  • Adjust to changes in job requirements and the hotel's operational strategies to meet business needs.

  • Maintain an efficient and effective administrative system

  • Continue professional development by self-directed learning and participation in company sponsored training programs.

  • Keep abreast of developments affecting your field of expertise.

TECHNICAL EXPERTISE

  • Ensure all established standards of operation are implemented.

  • Work together with Accounting to prepare and implement inventory procedures

  • Ensure the correct implementation of all cash-handling procedures in the departments under your supervision.

  • Establish and maintain strong customer relationships and ensure repeat business.

  • Ensure buffet set-ups, service style, table top and overall presentation of the Buzz and Room Service product are in accordance with the hotel's image.

  • Constantly seek to profit engineer by monitoring cost of sales and implementing revenues-increasing products/programs activities.

  • Work together with the Food & Beverage Manager and Marketing Communications to achieve high impact exposure of Buzz in the market.

Qualifications

  • Previous experience in a supervisory F&B role within a luxury hotel or fine dining outlet
  • Strong leadership and communication skills
  • Excellent attention to detail and a passion for hospitality
  • Knowledge of MICROS or similar.
  • Fluent in English; additional languages are a plus

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